Website Privacy Policy

About this Privacy Policy

This Privacy Policy describes how Newport Pain Management ("NPM," "we," "our," or "us") collects, uses, and protects information gathered through our website at newportpain.com. It applies to visitors to our website, whether or not they become patients.

This Privacy Policy is separate from our Notice of Privacy Practices, which covers protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). If you are or become a patient of Newport Pain Management, our Notice of Privacy Practices — not this Website Privacy Policy — governs how we handle your health information.

Information we collect automatically

When you visit our website, our servers and third-party analytics tools automatically collect certain information about your device and how you interact with the site. This may include:

• IP address and approximate geographic location derived from it
• Browser type and version, operating system, and device type
• Pages visited, time spent on each page, and referring URL
• Search terms used to reach our site
• Date and time of visits

This information is used to understand how visitors use our site, to improve site performance, and to help us identify what content is most useful to patients researching pain management topics.

Information you provide directly

If you contact us through our website (for example, through a contact form, appointment request form, or email inquiry), we collect the information you provide. This typically includes:

• Your name
• Your email address and/or phone number
• The content of your message or inquiry
• Any other information you choose to include

We strongly discourage submitting detailed medical or health information through unencrypted website contact forms. If you need to communicate protected health information, please call the office at (949) 759-8400 or discuss secure communication options with our staff.

Cookies and similar technologies

Our website uses cookies and similar technologies to recognize your browser, remember your preferences, and gather information about how the site is used. Cookies are small text files stored on your device by your web browser. Some cookies are essential for the site to function; others are used for analytics or performance measurement.

You can control cookie behavior through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification when a cookie is set. Refusing cookies may affect some site functionality but will not prevent you from accessing our content.

Third-party services

We use third-party services to help operate our website and understand its use. These services may collect information about your visits to our site. Third-party services we use include:

• Website hosting through GoDaddy
• Website analytics tools that measure traffic and performance
• Search engines that may cache and display our content

Each third-party service operates under its own privacy policy. We do not control how these third parties handle information collected about you and encourage you to review their privacy policies directly.

How we use collected information

We use information collected through our website to:

• Respond to your inquiries and communications
• Improve the functionality, content, and performance of our website
• Analyze how our website is used and identify areas for improvement
• Comply with legal obligations
• Protect the security of our website and prevent misuse

We do not sell information collected through our website to third parties. We do not share information collected through our website with third parties for their marketing purposes.

California residents — CCPA rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have certain rights regarding personal information collected about them. These include:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of personal information we have collected
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information (we do not sell or share personal information)
• The right to non-discrimination for exercising these rights

To exercise any of these rights, please contact us using the information at the end of this Privacy Policy. We may need to verify your identity before responding to a request.

Do Not Track signals

Some web browsers offer a "Do Not Track" signal that can be transmitted to websites. There is currently no industry standard for how websites should respond to Do Not Track signals. At this time, our website does not respond differently to browsers transmitting a Do Not Track signal.

Children's privacy

Our website is intended for adults seeking information about pain management. We do not knowingly collect information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information.

Data security

We implement reasonable technical and organizational measures to protect information collected through our website against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International visitors

Our website is intended for visitors located in the United States. If you are accessing our website from outside the United States, please be aware that information collected through our website will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Links to other websites

Our website may contain links to other websites operated by third parties. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of websites operated by others. We encourage you to review the privacy policies of any third-party websites you visit.

Contact us

Questions about this Privacy Policy may be directed to:

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we provide. Any updates will be posted on this page with a revised Effective Date. Substantive changes will be highlighted in a prominent notice on our website for a reasonable period after the change takes effect. Continued use of our website or services after changes take effect constitutes acceptance of the updated Privacy Policy.